Deepfakes and Digital Trust: When Seeing Is No Longer Enough

By Javier Surasky

A Spanish version (ES) will be published next Thursday

Corporate video call with Asian analysts, digital AI face, fraud alert, and symbols of possible deepfakes.


An employee at a company in Hong Kong took part in a video call with people who appeared to be her superiors. She recognized their faces, heard their instructions, and received urgent orders to make transfers. Shortly afterward, the company discovered that those executives had never been there: they were AI-generated deepfakes. The loss amounted to around US$25 million (The Guardian, 2024).

The scene captures the problem: images, voices, and digital presence can now be manufactured with enough realism to deceive individuals and institutions. A deepfake, a word that combines deep learning and fake, is “a fictitious video, audio, or image file that realistically imitates someone’s appearance, voice, or gestures using artificial intelligence” (INCIBE, 2024). This forces us to revisit a basic biological assumption: that what we see and hear, when we are not intentionally immersing ourselves in the world of fantasy (movie, theater, TV) is real.

Three fronts of a real threat

The expansion of generative AI has accelerated the spread of deepfakes by putting increasingly accessible and lower-cost tools for creating them within reach of more and more people.

The risk posed by deepfakes is especially evident in fraud and cybersecurity, through practices such as identity scams, vishing, voice-based deception, and executive impersonation. According to the Voice Intelligence and Security Report 2025, “deepfake fraud attempts increased by more than 1,300% in 2024 compared with 2023” (Pindrop, 2025, p. 3). These attacks rely on a logic that combines technical realism with psychological pressure and the creation of a sense of “urgency.”

No less important, however, is the risk deepfakes pose by producing political disinformation. In January 2024, in New Hampshire, an automated call using Joe Biden’s voice circulated with the aim of discouraging people from voting, leading to a six-million-dollar fine for the consultant responsible (Reuters, 2024a). In Slovakia, two days before the 2023 elections, “a fake 40-second audio clip portraying a member of the Progressive Slovakia party allegedly discussing vote buying circulated during the election silence period, a moment when debunking the content is almost impossible” (Wired, 2023).

There is also a high-risk area involving personal and reputational harm, where a strong gender bias is also evident, as the Stimson Center points out:

Image-based abuse represents one of the most alarming manifestations of AI-driven harm. Advances in generative AI have dramatically lowered the barriers to producing hyper-realistic deepfake images and videos, most notably non-consensual pornographic content. Recent studies estimate that 98% of all deepfake content online is non-consensual and pornographic, and that 99% of those depicted are women (Mingeirou, Osman, & Rafin, 2026).

It should also be added that producing harmful deepfakes does not require great technical expertise, because a fake can cause serious harm even when it has obvious technical flaws. It is enough for it to circulate in the victim’s environment, or in a socially sensitive situation, to trigger persistent doubts that are difficult to dispel.

The crisis of authenticity

The deepest threat posed by deepfakes lies in the erosion of trust in what is true: a person accused of real conduct can now claim that the material was manipulated, even when it was not, adopting a dodge-and-weave strategy, a phenomenon known as the “liar’s dividend” (Schiff, Schiff, & Bueno, 2025, p. 71). Nina Schick captures this when she writes that, in our time, “anyone can be targeted, and everyone can deny everything” (Schick, 2020, p. 8).

How to protect ourselves: from reaction to protocols

For a long time, internet verification guides advised people to pay attention to physical details: out-of-sync lip movements, odd blinking, uneven lighting, or unnatural intonation. But technological advances have made that advice obsolete, making detection with the naked eye practically impossible in the case of the most sophisticated deepfakes. Today, the only real defense, though not a complete one, lies in contextual verification.

What do we mean by “contextual verification”? Something as basic as this: the question of truthfulness should no longer be whether the video, image, or audio looks real, but where it comes from.

Deepfake detection cannot rest on a single capacity, whether human or technical. Pehlivanoglu et al. (2026) found that machine-learning algorithms classify static images more accurately, while humans perform better with dynamic videos. They also showed that analytical thinking and digital skills are associated with better human detection of deepfake videos.

The result? It is essential to combine contextual verification with digital literacy and the use of technical tools, rather than relying on individual perception or automated systems alone.

More specifically, for protection against deepfakes to be more effective, action is needed at three levels:

1. The individual and procedural level: the rule here is to slow down before acting, confirm the source, and look for alternative sources before reacting to a stimulus designed to provoke urgency or outrage.

2. The corporate-industrial level: this includes implementing protocols under which a voice or video call is not enough to authorize critical operations, creating double-confirmation systems, independent channels, and tiered controls.

One example of good practice is the technology industry’s progress in applying the C2PA cryptographic standard, which seeks to certify the provenance and authenticity of files from the moment they are captured by a camera. This standard makes it possible to include a verifiable digital credential in photos, videos, audio files, and documents, providing information about their origin and modifications. It does not tell us whether something is true or false, but it does help us know where it came from, whether it was edited, and whether the information accompanying the file has been altered at any point.

We want to be very clear on this point: although applying the C2PA standard is useful and helps identify edited content, it functions more as a transparency tool than as proof that the content is real.

3. The state level: countries are responding to deepfakes by creating regulatory frameworks that follow different approaches. The European Union’s Artificial Intelligence Act requires synthetic content to be labeled, with platforms facing sanctions for noncompliance, while South Korea has chosen a strict punitive path, imposing prison sentences for the creation and distribution of explicit or malicious deepfakes.

Apart from those two cases, there are no general AI laws in any other country in the world, although there are sectoral or specific laws, as in the case of Brazil, which banned the use of AI to spread disinformation in election campaigns (Reuters, 2024b).

Seeing is believing: an obsolete rule

Generative AI is making it increasingly difficult to know what is real.

For decades, images and voices served as strong evidence of reality, but “seeing and hearing are no longer believing” (Schick, 2020, p. 26), but today, digital trust must be built through traceability and corroboration. 

Trust requires cooperation among the actors involved, basic levels of digital literacy among individuals, and an investment of time and effort, because verification is no longer an exceptional practice or one reserved for certain professions; it has become a basic comprehension skill.

In the age of deepfakes, distrust is no longer paranoia but a last refuge for defending reality: technology, which once called on us to expand our capacity for imagination, now forces us to doubt our own eyes and ears.

References

INCIBE. (2024). Deepfakes. Instituto Nacional de Ciberseguridad. https://www.incibe.es/aprendeciberseguridad/deepfakes

Mingeirou, K., Osman, Y., & Rafin, R. (2026). The impact of artificial intelligence on violence against women and girls. Stimson Center. https://www.stimson.org/2026/the-impact-of-artificial-intelligence-on-violence-against-women-and-girls

Pehlivanoglu, D., Zhu, M., Zhen, J., Gagnon-Roberge, A. A., Kern, R. K., Woodard, D., Cahill, B. S., & Ebner, N. C. (2026). Is this real? Susceptibility to deepfakes in machines and humans. Cognitive Research: Principles and Implications, 11, Article 3. https://doi.org/10.1186/s41235-025-00700-y

Pindrop. (2025). 2025 Voice Intelligence and Security Report. Pindrop Security. https://www.pindrop.com/resources/reports/2025-voice-intelligence-security-report

Reuters. (2024a, September 26). Consultant fined $6 million for using AI to fake Biden's voice in robocalls. https://www.reuters.com/world/us/fcc-finalizes-6-million-fine-over-ai-generated-biden-robocalls-2024-09-26/

Reuters. (2024b, February 29). Brazil Justice Moraes warns political candidates not to use AI against opponents. https://www.reuters.com/world/americas/brazil-justice-moraes-warns-political-candidates-not-use-ai-against-opponents-2024-02-29/

Schick, N. (2020). Deepfakes: The coming infocalypse. Twelve.

Schiff, K., Schiff, D., & Bueno, N. (2025). The liar’s dividend: Can politicians claim misinformation to evade accountability? American Political Science Review, 119(1), 71–90. https://www.cambridge.org/core/services/aop-cambridge-core/content/view/687FEE54DBD7ED0C96D72B26606AA073/S0003055423001454a.pdf/the-liars-dividend-can-politicians-claim-misinformation-to-evade-accountability.pdf

The Guardian. (2024, February 5). Company worker in Hong Kong pays out £20m in deepfake video call scam. https://www.theguardian.com/world/2024/feb/05/hong-kong-company-deepfake-video-conference-call-scam

Wired. (2023, October 3). Slovakia's election deepfakes show AI is a danger to democracy. https://www.wired.com/story/slovakias-election-deepfakes-show-ai-is-a-danger-to-democracy/